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This store has earned the following certifications.
Why Choose Venus? Authentic, Aromatic, and Induction-Ready Italian Coffee
Venus is the perfect blend of tradition and innovation, offering you the ultimate coffee experience. It prepares an authentically aromatic Italian coffee, ensuring you taste the richness and depth of every sip.
Made with 18/10 Stainless Steel - Venus is crafted from the highest-grade 18/10 stainless steel, ensuring quality, durability, and a stylish look. - It withstands regular use and maintains its beauty over time.
Simple and Easy - Fill the pot with ground coffee. - Close the pot and place it on the stovetop. - As soon as Venus starts to gurgle, turn off the heat. Enjoy your coffee immediately.
Ideal for Every Need - Venus sizes are measured in Espresso Cups, so you can enjoy coffee directly in the pot or transfer it to a larger container. - Perfect for both individual use and sharing.
Quick and Simple - Clean the components by rinsing them with plain water. - Avoid using detergents or putting it in the dishwasher, as it can damage the product and affect the taste of your coffee.
Venus by Bialetti will transform your coffee-making experience, offering a perfect blend of tradition and modern convenience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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