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This store has earned the following certifications.
Bialetti Quality: - Safety Valve: Equipped with an exclusive patented safety valve that is easy to inspect and clean. - Ergonomic Handle: A practical, ergonomic anti-scald handle for easy use.
Zero Waste: - Compostable Coffee: Only the coffee used is considered waste, making it 100% compostable. - No Detergent Needed: Simply rinse with clean water after use for easy cleaning.
Long-Lasting Durability: - Lifetime Guarantee: Bialetti moka pots are made to last a lifetime, offering you years of consistent performance.
Practical and Versatile: - Beverage Variety: Perfect for gas, electric, and glass ceramic hobs, making it versatile for different kitchen setups. - Quick and Easy Cleaning: No detergents required; simply rinse with water after use.
Cleaning Instructions: - Avoid Dishwasher: Washing in the dishwasher can damage the pot and affect the taste of your coffee. - Simple Rinse: Rinse with clean water after each use.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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